A Contract between the customer and Resha / Ridestone for the sale of our products will only exist once an order has been accepted (at which point the buyers credit/debit card will be charged for the value of the goods to be dispatched).
Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where applicable.
You may normally cancel your order (once accepted by us) for any reason before we ship the product. If you do cancel the order within this time any payments made by you will be refunded in full within 30 days. For cancellation after that, please contact us. Please note that the orders placed for custom orders, stationery and accessories are not returnable or refundable once the piece has been received by the client.
If you are not delighted with the products that you have chosen you may return them to us within 7 days of receipt to the our address, we will be more than happy to offer you an exchange (only for standard sizes), provided that the products are returned complete, in perfect condition, unused, and with the original packaging. We do not offer returns facility for any of the customized pieces.
Also, note that the orders placed on stationery and accessories are not returnable or refundable once the piece has been received by the client.
REFUND & PROMOTIONS
– Returns/Exchange not applicable on Discounted Merchandise.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. Please ensure that the details you provide us with, are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update the information you provided us with in the Your Account area of the website. Resha reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without any notice.
Domestic deliveries are free above Rs 5,000. Other shipments are charged a nominal shipping charge of Rs 100/-
For all International orders, shipping is chargeable as per your address and weight of your parcel. Shipping cost will be added at check out over the final order. You can proceed to payment after the full cost of your order is calculated.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. The personal information / data provided to us by you during the course of usage of studioresha.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. We do not collect or store your payment information. The payment is collected by security certified payment gateway providers.